Tag : inspiring leaders

1 posts

Dr. Deming’s Points 7, 10, 11 (excerpts)   #7 “Institute leadership. The aim of supervision should be to help people and machines do a better job.” #10 “Eliminate slogans, exhortations, and targets tat call for work to have zero defects and new levels of productivity. Such exhortations create adversarial relationships…cause low quality and productivity…” #11 …